Where to find shelters, file claims after Texas Hill Country floods

A year after rebuilding from deadly floods, the Texas Hill Country faced another historic and expansive flood that killed two people and residents must try to rebuild again.

Uvalde and Kerr counties, along with several others in the Texas Hill Country, saw rivers crest to the same levels they did during the July 4, 2025, flooding that killed more than 130 people.

While the National Weather Service is forecasting rain to ease on July 17 and flood warnings to expire by the afternoon, the rebuilding process is only beginning for those affected by the floods.

Here’s how affected Texans can get help — and how others can pitch in.

Report damage, start an insurance claim

The Texas Department of Emergency Management is requesting that Texans use the Individual State of Texas Assessment Tool (iSTAT) Damage Surveys.

The iSTAT tool allows users to submit damages and losses to their residential, commercial and agricultural property and helps the state request support from the Federal Emergency Management Agency or other federal agencies.

Report damage, start an insurance claim

The Texas Department of Emergency Management is requesting that Texans use the Individual State of Texas Assessment Tool (iSTAT) Damage Surveys.

Mental health resources during the Texas floods

Those going through a mental health crisis have access to the toll-free Disaster Di stress Helpline from the Substance Abuse and Mental Health Services Administration.

People can call or text 800-985-5990 to be connected with a trained crisis counselor. The helpline operates year-round, 24 hours a day and is confidential. The counselors can also refer callers to local resources for additional support.

People can also call a crisis counselor who is available through the national Suicide and Crisis Lifeline by calling or texting 988.